Contact Us
At IndianVibe, your satisfaction is our priority. Whether you have questions about an order, need product information, or require assistance after your purchase, our customer support team is ready to help.
Email Support
For all inquiries regarding orders, products, shipping, returns, or general assistance, please contact us by email.
support@indianvibe.shop
Our team typically responds within 24–48 business hours.
Order Assistance
If you are contacting us about an existing order, please include your Order Number along with the email address used during checkout. This helps us verify your purchase and provide faster support.
Support Hours
Customer Support is available Monday through Saturday.
9:00 AM – 6:00 PM (IST)
Messages received outside business hours will be answered on the next working day.
How We Can Help
Our support team is committed to providing timely and professional assistance. We aim to ensure every customer enjoys a smooth shopping experience before and after placing an order.
- ✔ Questions about our products
- ✔ Order status and shipping updates
- ✔ Return and refund assistance
- ✔ Damaged or incorrect item support
- ✔ Payment-related questions
- ✔ Product usage guidance
- ✔ General customer inquiries
To help us resolve your request quickly, please include your Order Number, registered email address, and a brief description of your inquiry. If your request involves a damaged or incorrect product, attaching clear photos can help speed up the resolution process.
Our Commitment to Customers
At IndianVibe, we believe excellent customer service is just as important as offering quality products. Every inquiry is reviewed carefully by our support team, and we strive to provide accurate information, fair solutions, and timely responses.
We continuously improve our services based on customer feedback and work hard to ensure a reliable and trustworthy shopping experience for customers across India.